Privacy Policy

Vox Facta (“we,” “us,” “our”) operates the website at voxfacta.com and related services (the “Platform”). This Privacy Policy explains how we collect, use, share, and protect your information when you use our Platform.

By using Vox Facta, you agree to the collection and use of information in accordance with this policy.

Account Information

• Email address and password (hashed)
• Display name, username/slug, bio, website URL
• Profile avatar and banner images
• Social media links you choose to share

Usage Data

• Listening history and episode interactions (plays, reactions, saves)
• Follow/unfollow actions and social interactions
• Search queries and browsing patterns
• Device type, browser, IP address, and general location

Payment Information

• Payment processing is handled by Stripe. We do not store your credit card numbers. Stripe's privacy policy applies to payment data.
• We store subscription status, tip history, and payout records for platform functionality.

Audio Content

• Audio files uploaded by creators are stored on our infrastructure (Cloudflare R2) and served via CDN.
• AI-generated transcriptions may be created for accessibility and search purposes.

Cookies

• We use a session cookie (voxfacta_session) to maintain your login state. This is an essential, httpOnly cookie.
• We use a consent cookie (vf_cookie_consent) to remember your cookie preferences.
• We do not use third-party advertising cookies.

Push Notifications

• With your permission, we may send push notifications through your browser for real-time alerts about new episodes, tips, followers, and other activity.
• Push notification subscriptions are stored on our servers and can be disabled at any time through your account settings.

Email Communications

• We send transactional emails for account-related events (password resets, email verification, tip and subscription notifications).
• You may receive promotional or digest emails if you have opted in. You can manage email preferences in your account settings or unsubscribe from any email.

• To provide, maintain, and improve the Platform
• To personalize your feed and recommendations
• To process payments, tips, and creator payouts
• To send notifications about activity on your account
• To send transactional and notification emails based on your preferences
• To deliver push notifications you have opted into
• To moderate content and enforce our Terms of Service
• To generate anonymous, aggregated analytics for creators
• To communicate service updates and security notices

We do not sell your personal information. We may share data with:

• Stripe — for payment processing
• Google Cloud Platform — for hosting, AI moderation, and transcription services
• Cloudflare — for content delivery and media storage
• Law enforcement — when required by law or to protect safety

Your public profile information (display name, avatar, bio, listening activity if enabled) is visible to other users on the Platform.

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required for legal or fraud prevention purposes. Aggregated, anonymous data may be retained indefinitely.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information on your account
• Request deletion of your account and associated data
• Export your data in a portable format
• Withdraw consent for non-essential data processing

To exercise these rights, contact us at [email protected].

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords, secure session tokens, and access controls. However, no method of transmission over the internet is 100% secure.

Vox Facta is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify users of material changes through the Platform or via email. Your continued use of Vox Facta after changes constitutes acceptance.

For privacy-related inquiries, contact us at [email protected].